SMS + Reputation Management

Win more jobs. Never miss a customer call.

AurelianOS helps contractors recover missed calls, book jobs by text, and collect 5-star reviews automatically.

See How It Works

47 contractors 4.9★ average rating Hamilton, ON

Mike's Plumbing

You called us. Reply YES to continue via text.

YES

Great! We can see you at 2pm or 4pm. Reply 1 or 2 to confirm.

Built for Your Trade

Plumbing

HVAC

Electrical

Roofing

Landscaping

General Contracting

What You Get

Three tools. One SMS system.

Catch

$39/mo

Automatically texts customers who called but couldn't get through. Starts the conversation before they call your competitor.

                            "Mike's Plumbing: You called us. Reply YES to continue."
                        

TextBook

$29/mo

Schedules jobs over text. Your tech says when they're free, the customer picks a time. No phone tag.

                            "Mike's Plumbing: We're free at 2pm or 4pm. Reply 1 or 2."
                        

RepShield

$49/mo

Sends a review request after every completed job. Catches issues privately before they become public 1-star reviews.

                            "Mike's Plumbing: How'd we do? Reply 1–5 or leave a Google review: [link]"
                        

The Flow

From missed call to 5-star review

Customer calls

A customer calls your business number about a job.

Catch fires

No answer? AurelianOS texts them within seconds asking if they want to continue by text.

TextBook books

Customer replies YES. The system offers your available times and locks in the appointment.

RepShield follows up

Job done. An automatic text asks for a review. Done.

Real Results

The difference a good response makes

❌ Without AurelianOS

"Had a great experience with Mike's Plumbing. Quick fix on my water heater. Would use them again."

"Thanks for the review."

Result: Customer feels dismissed.

✓ With AurelianOS

"Had a great experience with Mike's Plumbing. Quick fix on my water heater. Would use them again."

"Thanks so much, Sarah! We're glad we could get that water heater sorted quickly. If anything ever comes up, you know how to reach us. Mind if we share this review on our site?"

Result: Loyal customer retained.

We used to lose jobs just because we missed one call. Now Catch texts them back in seconds. Booked three new jobs in the first week.

Dave R.

HVAC Contractor

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