1| 2| 3| 4| 5| 6| Call-to-Action Disclosure – AurelianOS SMS 7| 8| 9| 10| 11| 55| 56| 57| 90| 91|
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94| Transparent Opt-In 95|

SMS Call-to-Action Disclosure

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This page demonstrates exactly how a customer receives and consents to text messages after calling a contractor who uses AurelianOS. No hidden terms, no spam — 99| just clear, documented consent. 100|

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Last updated: June 20, 2026  |  Effective for campaign SID: QE2c6890da8086d771620e9b13fadeba0b

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Step 1: The Customer Calls a Contractor

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Calling Mike's Plumbing...

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Customer needs a water heater repair

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118| Call missed or contractor unavailable 119|
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123| A customer calls a contractor for service. If the contractor can't answer, the contractor may ask AurelianOS to send a text message to the customer. 124|

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Step 2: The Customer Receives the Opt-In Message

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Today
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135| Mike's Plumbing
136| You called us — reply YES to continue by text for your service request.
137| Terms: aurelianos.com/sms-terms
138| Reply STOP to opt out. Msg & data rates may apply. 139|
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141| This is the only message the customer receives until they reply. 142|

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146| One message. One question. No further texts until the customer replies YES. 147|

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Step 3: The Customer Replies YES → Consent Recorded

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YES
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160| Thanks! We'll text you about your water heater repair. Reply STOP to opt out. 161|
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163| ✓ Consent timestamp recorded 164|
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168| The customer's YES reply is recorded with a timestamp — this is explicit, documented consent. 169|

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Step 4: Service Messages (After Opt-In Only)

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179| We can see you at 2pm or 4pm today. Reply 1 for 2pm or 2 for 4pm to confirm your appointment. Reply STOP to opt out. 180|
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182| (After service) 183|
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185| Thanks for choosing us! How did we do? Reply 1-5 to rate your experience. Reply STOP to opt out. 186|
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190| After opt-in: scheduling and one post-service follow-up. Never marketing. 191|

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CTA Compliance Checklist

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202| Program Name Identified: 203| "Mike's Plumbing" or the contractor's business name appears in every message. 204|
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209| Terms Link in Message: 210| Every opt-in message includes a link to aurelianos.com/sms-terms. 211|
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216| Opt-Out Instructions: 217| "Reply STOP to opt out" in every message. Opt-out keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT. 218|
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223| Help/Support: 224| Reply HELP for assistance, or email support@aurelianos.com. 225|
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230| Message Frequency: 231| Up to 6 messages per service engagement (one opt-in request + appointment confirmations + one post-service follow-up). 232|
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237| Message & Data Rates: 238| "Msg & data rates may apply" in every opt-in message. 239|
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244| Explicit Consent Required: 245| Recipient must reply YES before any further messages. Consent is timestamped and logged against the phone number. 246|
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251| No Marketing Messages: 252| This is a transactional messaging program only. No promotional or marketing content is ever sent. 253|
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How Consent Works — At a Glance

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263| The customer calls a contractor about a service need. 264|
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266| One text is sent asking if the customer wants to continue by text. 267|
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269| The customer replies YES → consent is timestamped and recorded. 270|
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272| Service messages follow — scheduling confirmation and one post-service check. 273|
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275| The customer replies STOP at any time → permanently opted out, confirmed by text. 276|
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278| Never marketing — purely transactional, tied to the customer's service request. 279|
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286| This CTA disclosure is referenced in our A2P 10DLC campaign with The Campaign Registry. 287|

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289| Full SMS Terms & Conditions 290| Privacy Policy 291| Terms of Service 292|
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